Where to start? I have an electric tankless hot water heater. Apparently, that's super weird for this region, depending on who you ask. Whatever jackwagon put it in before I bought my house never added flush valves either so I started having issues with it last year and made the mistake of engaging a plumber whose name is similar to, shall we say, Legweak Discomfort Problems, who derped around a bunch, charged me hundreds because they never really knew what was wrong and just replaced stuff hoping it would fix it, and got it kinda sorta working for only a couple more months. Then last week it finally died. I called said folks at Legweak and was basically told to call the manufacturer and figure out getting a replacement myself, and they could probably swap it out. Then, when they were supposed to come to swap the water heaters, they called late in the day to say "Oops, sorry, can't make it. Maybe we can figure something out but no guarantees." Despite it being a Friday, and I had no hot water. Other folks I called either were like "LOL, no." or wanted to charge some exorbitant sum.

So, this is where Bob and Greater Pittsburgh Plumbing comes into play. I got their number from a realtor friend (Jeremy Thieroff, btw, in case anyone is reading plumbing reviews looking for a stellar realtor) and explained my plight to Bob. Not only were they able to fit me in that day and get the water heater swapped out, but the cost was incredibly fair and reasonable. After all the stresses with this hot water heater before, Bob and his crew were true superheroes. The glee that I had, when Legweak called me back finally about coming out, I'm telling them "No thanks. Greater Pittsburgh Plumbing has me covered...and Bob sends his regards." was unparalleled. It was like Game of Thrones but with pipe wrenches. Greater Pittsburgh Plumbing now sits on the Iron Toilet...or something. I dunno.

But seriously, I've dealt with several plumbers at various homes I've owned in Pittsburgh, and, let me say, henceforth, I'll never call anyone but these guys.

- Mark S.